Frequently Asked Questions

All orders are processed and shipped within 24 hours. We make use of a third party courier service for deliveries. You will receive a confirming email and courier tracking number. Courier deliveries may take 2 to 3 working days, depending on your location. No courier deliveries are made over a weekend.
Yes, all prices already include 15% VAT.

Most definitely, GSpot LoveStyle is located at

Shop 9A, Irvin Khoza Centre, Chris Hani Road Diepkloof Zone 6, Soweto

You can reach us via email or via the Live Chat on our website from Monday to Saturday from 09h00 am to 21h00 pm or call us on 011 933 1248
Once you have found the product you want to purchase, click the "add to shopping cart" button. Once you have chosen all your items, click the "proceed to checkout" button to complete a form requiring important information. Choose the shipping and payment option you prefer. Once your order has been placed, you will receive confirmation via email.
You may pay by credit card through our secure online payment platform, PayFast or make a direct deposit into our bank account. We assure you that either of these methods is extremely secure and all orders are treated with strict confidentiality.
All orders over R650 are free of charge to any location in South Africa. Orders below R650 are charged a flat rate of R100 courier service.
Once we have received your order, we will immediately check for stock availability. If all items are available, your purchase will be discreetly packaged and couriered to you. Should the scenario arise where an item is not immediately obtainable we will contact you with suggestions of similar items which could replace your selection, or an estimated lead-time of when your desired product will be sent.
For the health, safety, and peace of mind of our customers - and because of the intimate nature of the products we sell - GSpot Lovetyle cannot return or exchange any purchases unless these are defective. This means that products* designed to come into contact with any body part or body fluid is non-returnable unless if you can prove a factory default:  vibrators and dildos  douche or enema kits  anal toys, beads and plugs  cock and ball devices, cock rings and cock sleeves  gags and ropes  women's lingerie and men's intimate wear  lubrications, massage oils, condoms and body paints *PLEASE NOTE: Once these products leave the warehouse, they are considered used and therefore cannot be returned.
You may nominate a delivery address for day-time door-to-door deliveries, whether it is at home or at the office. Please ensure then that a person is available to receive the package from 8am – 4pm during that day. And before you gasp and say, “but I don’t want anyone to see what I’ve bought!,’ our packaging is completely discreet and nondescript.  

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